Location Details
Exchange Serv. Concessionaires
ARMY BASE BLDG 620B
Grafenwoehr, BY, DE, 92655
Additional drivers - There is an additional charge of 5 Euro per day for each additional authorized driver.
All drivers must be at least 21 years of age to rent a vehicle. Renters 21-24 years of age may rent car class Mini through standard wagon size cars, 5 seated passenger vans, small four-wheel drives and cargo vans. For Renters 25 years of age there is no age restriction with regards to car class.
The deductible that applies to cars rented at German locations is 850 EUR for all car classes, except commercial vans 1000 EUR. The deductible for rentals made under corporate agreements can vary. Please contact your local branch for more information. Reduced liability cover, EP-Excess Protection, is offered at an additional charge at the time of rental. Should the renter decide to reduce his or her liability, Enterprise shall waive, in accordance with the terms of the rental agreement and applicable laws, liability claims for loss or damage to vehicle rental. Cover provided by the liability reduction may overlap with the terms of the renters existing insurance cover, e.g. credit card, insurance cover. Enterprise is not in a position to determine whether the renters existing insurance cover will suffice. The renter should check his or her relevant insurance policies to establish whether they already cover the level of protection for the rental car that is offered by the reduced liability cover.
THIS RENTAL BRANCH SERVICES MILITARY PERSONNEL ONLY. IT IS LOCATED ON-BASE AND CIVILIANS CAN NOT ACCESS IT. ENSURE THAT CUSTOMERS HAVE PROPER MILITARY IDENTIFICATION AND USA-UER DRIVER LICENSE PRIOR TO BOOKING A RESERVATION. TRAVELING ON ORDERS. THE DEFENCE TRAVEL MANAGEMENT OFFICE -DTMO- SPECIFIES THAT THE GOVERNMENT ADMINISTRATIVE RATE SUPPLEMENT -GARS FEE- APPLIES. GARS WILL BE PAID BY ALL RENTERS AND SHALL BE LISTED SEPARATELY FROM THE DAILY RATES ON THE RENTAL CONTRACT. ON ORDERS TRAVEL SHOULD USE CUSTOMER NUMBER GGH7777. NAVIGATION SYSTEM- 5 EUR PER DAY, 50 EUR PER RENTAL -MAX. ONE WAY RENTALS WITHIN GERMANY ARE ALLOWED, WILL BE CHARGED AT 25 EUR PER RENTAL. 20 PERCENT SURCHARGE FOR AIRPORT RENTALS. YOU MAY DRIVE THE RENTAL CAR TO CERTAIN COUNTRIES OUTSIDE OF GERMANY -RESTRICTIONS APPLY-SEE BELOW. OUT OF COUNTRY RENTALS REQUIRE PRIOR APPROVAL, AND ARE CHARGED AN EXTRA -50,00 EUR PER RENTAL MAX- 20 PERCENT SURCHARGE FOR AIRPORT RENTALS. OUT-OF-THE COUNTRY RENTALS ARE ALLOWED INTO ANDORRA, BELGIUM, DENAMRK, FINLAND, FRANCE, GIBRALTAR, GREAT BRITIAN, IRELAND, LIECHTENSTEIN, LUXEMBOURG, MONACO, NETHERLANDS, NORWAY, AUSTRIA, PORTUGAL, SWEDEN, SWITZERLAND, AND SPAIN. OUT OF COUNTRY RENTALS INTO CROATIA, ITALY, THE VATICAN, SAN MARINO, POLAND, SLOVAKIA, SLOVENIA, CZECHOSLOVAKIA, AND HUNGARY, ARE ALLOWED EXCLUDING RENTALS OF THE FOLLOWING BRANDS, AUDI, BMW, MERCEDES, VW, LAND ROVER, AND JAGUAR. OUT OF COUNTRY RENTALS ARE NOT ALLOWED TO OTHER COUNTRIES NOT MENTIONED ABOVE.
Pai-pec are offered at an additional charge at the time of the contract being signed. Should these insurance policies be taken out, in the event of an accident the renter and passengers shall receive, amongst other things, disability payouts and death benefits or insurance cover for baggage-belongings stolen from the vehicle. Pai-pec benefits are not affected by the renters other insurance cover. This only serves as a summary, further details can be obtained from the office. Pai-pec are subject to the conditions, limitations and exclusions that are listed, according to the contract date, in the pai policy of züich versicherung -zurich insurance. Taking out pai-pec is optional and not a requirement for vehicle rental. Cover provided by pai-pec may overlap with the terms of the renters existing insurance cover. Enterprise is not in a position to determine whether the renters existing insurance cover will suffice. The renter should check his relevant policies to establish whether they already cover the level of protection offered by the pai-pec.
A MAJOR CREDIT CARD MUST BE USED TO SECURE A VEHICLE WHEN RENTING. AT THE END OF THE RENTAL, A DEBIT EC CARD, PRE-PAID CARD, OR OTHER FORM OF PAYMENT MAY BE USED TO SETTLE THE FINAL CHARGE ON THE VEHICLE. A MAJOR CREDIT CARD IS DEFINED AS A CARD THAT IS SUPPORTED BY A PRE DETERMINED LINE OF CREDIT, NOT A BANK ACCOUNT OR PRE PAID BALANCE.
Documents - All drivers must present their valid driving license and identity card or passport at time of rental. Non-English licenses issued outside of Europe must be accompanied by an international driving license in English. Rental can be completed up to 6 months after entry-date stamped in the drivers passport.
Age - All drivers must be at least 21 years of age to rent a vehicle. Renters 21-24 years of age may rent car class Mini through standard wagon size cars, 5 seated passenger vans, small four-wheel drives and cargo vans. For Renters 25 years of age there is no age restriction with regards to car class.
For additional questions, please visit our main car hire FAQs page.