Car Hire - Düsseldorf Airport (DUS)

Additional drivers - There is an additional charge of 5 Euro per day for each additional authorized driver.

For the car return out of duty hours and on Saturdays the return of your car is located on level 0 of the rental car parking deck.

An employee of an external service provider will take the car and hand out a return slip, which confirms the condition of the car. Please keep this document for your personal retention.

All drivers must be at least 21 years of age to rent a vehicle. Renters 21-24 years of age may rent car class Mini through standard wagon size cars, 5 seated passenger vans, small four-wheel drives and cargo vans. For Renters 25 years of age there is no age restriction with regards to car class.

ENTERPRISE RENT-A-CAR OFFERS DAMAGE WAIVER- DW- WITH AN EXCESS, WHICH REDUCES THE COSTS ASSOCIATED WITH DAMAGE TO AND OR THEFT OF THE ENTERPRISE VEHICLE SUBJECT TO THE TERMS AND CONDITIONS OF YOUR RENTAL AGREEMENT. DAMAGE AND THEFT RESPONSIBILITY REFLECT THE FULL VALUE OF THE VEHICLE. DW IS MANDATORY, UNLESS CUSTOMER CAN PROVIDE INDEPENDENT AND VERIFIABLE PROVISION TO COVER DAMAGE AND THEFT TO THE ENTERPRISE VEHICLE. THE PRICE OF DW VARIES BY VEHICLE SIZE AND LOCATION. A PREMIUM LOCATION FEE APPLIES TO AIRPORTS.

IN THE EVENT OF DAMAGE OR THEFT, AN EXCESS IS APPLICABLE WHICH VARIES DEPENDING ON VEHICLE TYPE AND LOCATION. IF PURCHASED IN ADDITION TO DW, THE CUSTOMER CAN REDUCE OR ELIMINATE POSSIBLE FINANCIAL EXPOSURE CAUSED BY LOSS OR DAMAGE TO THE ENTERPRISE VEHICLE. EXCESS AMOUNTS APPLY- 1000 EUR ALL CAR CLASSES, EXCESS AMOUNT OF VANS AND 9-SEATERS VARIES DEPENDING ON LOCATIONS. EXCESS PROTECTION IS AN OPTIONAL COVERAGE THAT ALLOWS THE RENTER TO REDUCE THE EXCESS RESPONSIBILITY. THE PRICE OF EP VARIES BY VEHICLE SIZE AND LOCATION. A PREMIUM LOCATION FEE APPLIES TO AIRPORTS.

One way rentals - within Germany one way rentals are allowed and will be charged from 15 Euro per rental, the charge for passenger vans and cargo vans varies. Airport access fee - There is a minimum of 20 percent surcharge for airport rentals.

Out of country rentals - are allowed to certain countries outside of Germany. Restrictions do apply. Out of country rentals require prior approval and are charged 5 Euro per day, 50 Euro per rental maximum. Out of country rentals are allowed into Andorra, Belgium, Denmark, Finland, France, Gibraltar, Great Britain, Ireland, Lichtenstein, Luxembourg, Monaco, Netherlands, Norway, Austria, Portugal, Sweden, Switzerland and Spain. Out of Country rentals into Croatia, Italy, The Vatican, San Marino, Poland, Slovakia, Slovenia, Czech Republic and Hungary are allowed excluding rentals of the following brands – Audi, BMW, Mercedes, Volkswagen, Land Rover and Jaguar. Out of country rentals are not allowed to other countries not mentioned above.

For business rentals your corporate terms and conditions prevail.

Pai-pec are offered at an additional charge at the time of the contract being signed. Should these insurance policies be taken out, in the event of an accident the renter and passengers shall receive, amongst other things, disability payouts and death benefits or insurance cover for baggage-belongings stolen from the vehicle. Pai-pec benefits are not affected by the renters other insurance cover. This only serves as a summary, further details can be obtained from the office. Pai-pec are subject to the conditions, limitations and exclusions that are listed, according to the contract date, in the pai policy of züich versicherung -zurich insurance. Taking out pai-pec is optional and not a requirement for vehicle rental. Cover provided by pai-pec may overlap with the terms of the renters existing insurance cover. Enterprise is not in a position to determine whether the renters existing insurance cover will suffice. The renter should check his relevant policies to establish whether they already cover the level of protection offered by the pai-pec.

Payment - For payment we accept Visa, MasterCard, American Express, VPay und Maestro Card.  Bookable with Maestro - VPay Credit Card - Mini through standard wagon size cars, 5 seated passenger vans, small four-wheel drives and cargo vans.  For renter of 25 years and above with a credit card they are allowed to rent car class F- Full size and higher.  All PrePay cards are not accepted as normal Credit cards.

ENTERPRISE OFFERS ROADSIDE ASSISTANCE PROTECTION-RAP. RAP ALLOWS ENTERPRISE CUSTOMERS TO WAIVE ALL FINANCIAL RESPONSIBILITY FOR THE FOLLOWING-TYRE AND GLASS REPAIR OR REPLACEMENT COSTS, EXCEPT WHEN PART OF A LARGER REPAIR, REPLACEMENT KEYS COSTS AND ALL RECOVERY AND CALL CHARGES IMPOSED BY OUR CHOSEN ROADSIDE ASSISTANCE PROVIDERS AS RESULT OF A FAULT CAUSED BY RENTER ERROR. RAP DOES NOT EXEMPT YOU FROM THESE CHARGES IF THERE IS ANY BREACH OF OUR RENTAL AGREEMENT. THE PRICE OF RAP IS 5,00 EUR -INCLUDING VAT.

Documents - All drivers must present their valid driving license and identity card or passport at time of rental. Non-English licenses issued outside of Europe must be accompanied by an international driving license in English. Rental can be completed up to 6 months after entry-date stamped in the drivers passport.

Age - All drivers must be at least 21 years of age to rent a vehicle. Renters 21-24 years of age may rent car class Mini through standard wagon size cars, 5 seated passenger vans, small four-wheel drives and cargo vans. For Renters 25 years of age there is no age restriction with regards to car class.